Software
Cine2Digits fails to start
Why is Cine2Digits starting slowly? (Pictor)
Cine2Digits Audio not detected / Audio Corrector Init() fail (Pictor)
Why is the camera not recognized? C2D does not start or asks for a firmware upgrade
How to (re-)register ActiveUSB / Cine2Digits?
Camera error message when starting Cine2Digits / conflict with other programs (Premiere, …)
Attempting to record audio slows down, freezes or crashes Cine2Digits
I get playback sound but the recorded audio file is empty. Focusrite not working (HDS)
Why does the recorded soundtrack sound compressed? (HDS)
If I own both a HDS and a Pictor scanner, can I use the same control software?
FF Transcode conversion fails
FF Transcode advanced options
Why is my AVI file not recognised by another software?
Log file calculations film length r8
Issue capturing as AVI files
How to install the Shuttle Express controller?
Contour Shuttle Express not working (HDS)
Replace licence file with newer file
Sprocket stabilisation search area does not match with sprocket (Pictor)
Audio
Scanning and film tips
Do you provide tutorial videos (HDS)?
Do you provide tutorial videos (Pictor and Pictor Pro)?
Why is there no image?
How should the camera be positioned? (HDS)
Why is my film not equally lit? Corners are darker (HDS)
How can I scan a piece of film with damaged sprockets? (HDS)
Black Level is not black enough (HDS)
Jumping frames (HDS)
Understanding and adjusting the Auto-Exposure mode
Output formats: Bit depth, “flat” scans, and “log” scans.
Gamma settings.
Scanning negative films.
How to stabilise your scans?
Image stabilisation is not working properly when I change film format (R8/S8) (Pictor)
Flare visible when scanning low light films (Pictor 2019 model)
The film stops abruptly while playing (Pictor)
Maintenance
Workstation / Computer
What are the minimum specifications for the computer to be used with the scanner?
Tips to increase the capture speed and the disk capacity (add another SSD)
How can I find system information about my PC?
How to find the optimal scan speed and avoid capturing issues such as dropped frames?
How can I install the control software on another PC?
The computer does not boot when the Filmfabriek USB Key is plugged in